Delivery
Supplies are delivered by UPS. We strive to ship your products within 6-12 days after receipt of your payment. However, it can happen that a product is in stock. In this case, we let you know with time and deliver the product within ten business days after your payment is received.



Returns
Our shipping by UPS plus meet the costs of the valid VAT rates. The costs depend on the weight of the goods ordered. With your order you will see exactly how much the shipping costs will be.

Where does Vidmic Europe Delivers and how?
For the delivery of our products, we work closely with UPS and DHL. We ship worldwide. If your country is not on the list of transit countries, please contact our customer service.

Payment method
You can pay in three ways: by GiroPay, credit card or bank transfer. Click here for more information on payment methods.

Returns and Damage
Despite the great care with which we deal with your order, it is possible that an item is damaged or you accidentally get the wrong product. In such a case, you have to start work within ten days of contact with X-Outdoor. This can be done through the online ticket system on our website or by sending a letter to the following address:

Vidmic Europe
Services
Thorbeckelaan 601
2564CE The Hague
The Netherlands

Unstamped will not be accepted. For a quick processing of your complaint, you must enclose a copy of the invoice and state the reason for the return.